Store Policies
  • Order Processing
placed Saturday and Sunday will be processed on the following Monday.  In stock items
are shipped within 1-2 business days upon receipt of payment.

  • Email confirmation
Our system emails your order receipt as soon as order is complete. If you did not receive
an order receipt please check your Spam settings of your email program. Often Spam
filters block email addresses with the words “Orders” or “Customer Service” in the email
subject or address.

  • Out of Stock Policy
While we always attempt to maintain a substantial in-stock quantity for all of our
products, it is possible that we may have less in-stock quantity for a particular item than
you want to order. If you have ordered multiple items and some of them are immediately
available from our inventory, we will ship those to you immediately and send you the back
ordered item when it arrives, at no additional shipping charges to you.  Out of stock items
are shipped within approx. 7-10 business days.  If you purchased next day delivery for
your out of stock item, no worries it will be shipped next day when they become available.

  • Cancellation Policy
Orders cannot be cancelled once placed due to our automatic processing system.  If your
shipment is returned to us due to a bad address, refused upon delivery, unclaimed or
cancelled after placing your order; there will be a 50% cancellation fee charged. Shipping
and handling charges are non refundable. The balance will be refunded to your credit card.
Donesia Luxury Hair
100% Remy Indian Hair
Le' Host  The Hair Group
C/o Customer Service
305 W. Nine Mile
Detroit, MI 48220